My parents just purchased a 2018 19 Escape. They got it home and awning remote worked fine. Then yesterday dad put it out and couldn't get it back in. I have verified awning switch is on, battery in remote is good, plugged into shore power, and the lights are on the control module. I even tried reprogramming the remote and wind sensor. No results. Any ideas? I hand cranked it in.
Hi Todd, seems like you at least figured out how to manually get the awning back in from our reply to your message the other day. If you want to ask the greater Escape community, please post your question to the group linked below. https://www.theescapeforum.com/forum/trailer-specific-discussion